Contact options
Company website
Official help and contact information
Source: auspost.com.auSource checked Sep 10, 2026
Company website
Official help and contact information
Source: auspost.com.auSource checked Sep 10, 2026
Before getting in touch
Start with Australia Post’s service page to find the right contact. Find the tracking reference on the shipping confirmation.
- Ask whether the sender must start a claim.
- Copy the tracking reference from the carrier.
- Keep the shipping label private.
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